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WhatsApp Logs Tab

Access the Scheduled Meeting​

On the MeetingPal Home Page, locate the left-hand menu. Select Meetings.

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Start editing the meeting​

In the meetings page ,you will see all your meetings and the meetings that you are scheduled to attend.

Click on the 'Manage Meeting' button to begin editing the selected meeting.

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Open the WhatsApp Logs Tab​

In the selected meeting’s dropdown menu, click WhatsApp Logs.

The WhatsApp Logs page will open.

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Understanding the WhatsApp Logs Page​

The WhatsApp Logs page provides a record of all WhatsApp messages sent for the meeting.

You can use this page to:

  • View sent WhatsApp invitations and notifications.
  • Monitor delivery statuses.
  • Review message timestamps.
  • Identify failed deliveries.
  • Troubleshoot invalid mobile numbers.

Review Log Information​

Each log entry may display details such as:

  • Recipient Name.
  • Mobile Number.
  • Message Type.
  • Delivery Status.
  • Date and Time Sent.
  • Delivery Confirmation Time.
  • Error Messages (if any).

Use this information to verify whether attendees successfully received their WhatsApp messages.

Filter and Search the Logs​

Use the available filters and search tools to locate specific messages.

You may be able to filter by:

  • Recipient name.
  • Mobile number.
  • Delivery status.
  • Date range.
  • Message type.

This is especially useful when troubleshooting delivery issues for specific attendees.

Understand Delivery Statuses​

Common statuses may include:

  • Queued – Message is waiting to be sent.
  • Sent – Message was submitted to WhatsApp.
  • Delivered – Message was successfully delivered.
  • Read – Recipient has opened the message (if supported).
  • Failed – Delivery was unsuccessful.

If a message fails, review the error details to determine the cause.

Troubleshoot Failed Deliveries​

If a message is marked as Failed:

  • Verify the attendee’s mobile number is correct and includes the country code.
  • Confirm the attendee has an active WhatsApp account.
  • Check whether your organization’s WhatsApp messaging service is operational.
  • Resend the message after correcting any issues.

Common Uses for WhatsApp Logs​

The WhatsApp Logs tab is useful for:

  • Confirming delivery of meeting invitations.
  • Tracking reminder notifications.
  • Investigating delivery failures.
  • Maintaining communication audit records.

Important Notes​

WhatsApp Logs are only available if WhatsApp messaging is enabled for your organization.

Delivery and read confirmations depend on WhatsApp’s reporting capabilities.

Some log details may take a few moments to update.

Messaging charges may apply based on your account configuration.